Platform for wedding planners and hotels
Destination weddings have enough variables. Talking to your guests shouldn't be one of them.
Synfonix keeps your guests informed, confirms their attendance and flags what actually needs your attention. Flights, time zones, transfers and languages included.
Destination weddings · Mexico & beyond
The four questions that eat your inbox
A destination wedding isn't one event, it's a weekend abroad. Every answer below lives inside the invitation instead of your phone.
“How do I get from the airport?”
Travel & Stay guide with airport, transfers, drive times and booking codes — in the guest's language.
“What do I wear to the welcome party?”
Day-by-day weekend itinerary with dress code, time and location for every single event.
“Is my transfer at 4pm or 5pm?”
A personal Guest Pass per family, with their own schedule, table and transfer details.
“Who do I call when I land?”
On-site contacts and a 24/7 AI concierge that only answers with your event's real data.
One single view
Every guest, no matter where they're flying in from.
Different cities, different time zones, different languages. You see one list, and only what needs your call.
New York
Confirmed · 2 seats
Mexico City
Confirmed · 4 seats
Toronto
Transport question · answered
Miami
RSVP changed · needs your attention
Madrid
Confirmed · shared flight
Bogotá
Lodging question · answered in their language
24/7 concierge
The 200 questions that today land on your phone.
The concierge answers from the event's real data, in the guest's language, at any hour. Anything needing human judgment reaches you pre-summarized; operational details, like a dietary restriction, are logged automatically.
- Never invents: if the data doesn't exist, it defers to you
- Spanish and English in the same thread
- Every repeated question becomes an event improvement
We land Friday 3:40 pm. Is there an airport transfer?
Yes. A shared van leaves at 4:30 pm from Domestic Arrivals, gate 4. I'll book you on that run and send the exact pickup point on WhatsApp.
Is the welcome dinner black tie?
No: resort chic. Linen, guayabera or a light dress. The wedding night is beach formal.
My wife is celiac 😅
Noted. I'm passing it to the hotel chef and your coordinator; her seat will be flagged gluten-free.
Sample conversation
One wedding, three experiences
Every guest opens a different wedding, built for them.
One event, personalized passes: language, agenda, transfers and access change per group. Nobody gets information meant for someone else.
The Whitmores · 4 pax
Sees the invitation in English
- Flight and airport → hotel transfer
- Thursday welcome dinner
- Room block with their code
Hidden: private after-party, MXN registry
The Sáenz family · 6 pax
Sees the invitation in Spanish
- Ceremony and reception
- Kids menu and high chairs
- Parking and venue access
Hidden: room block and transfers
Wedding party · 2 pax
Access to all three days
- Rehearsal, brunch and private after
- Minute-by-minute call times
- Direct line to your team
Their pass opens doors others never see
Panel preview
What you see while guests are confirming
Attendance risk score
142 guests- Familia Villanueva (4)Viewed hotel · map · menu
- Andrea & Marco (2)Transfer booked
- Familia Del Río (5)Confirmed, no hotel yet
- Jorge Escalante (1)Opened once, 12 days ago
- Familia Kaufmann (3)No flight · no hotel
96
Loyal
31
Unsure
15
High risk
Hotel cut-off
48 of 60 rooms
Closes in 9 days
Seats recovered
23
Drop-offs caught in time and reassigned from the B-list before cut-off.
Catering
- Adult104
- Kids12
- Vegetarian9
- Allergies6
Export for the chef
Essential mode (couple)
Log a phone RSVP, check metrics and send a WhatsApp reminder.
Demo view with sample data. The panel is enabled per event during onboarding.
Any destination
Designed around each wedding's venue
Beach, cenote, hacienda, vineyard or rooftop: every space of the weekend lives inside the invitation with its photo, map and time, using the venue's and couple's real photography.
Reference imagery. Every project uses the venue's official photography and the couple's own.
How we work with you
- 1
Kickoff call: we map the weekend, venues, hotels and guest groups.
- 2
We build the experience: cinematic intro, itinerary, travel guide, guest passes.
- 3
Review round with you and the couple, in both languages.
- 4
Launch: one link goes out, guests confirm, you watch the panel fill up.
Planner & venue partners
- White-label: your studio's name and palette on every invitation.
- Partner pricing with margin on every event you bring.
- Shared guest panel so your team sees RSVPs in real time.
- Turnaround in days, not weeks — we handle design and copy.
Before you say yes
What planners usually ask us
What if the wedding isn't in Mexico?
It works for any destination: we adapt airports, transfers, hotels, currency and the weekend's languages.
How much work is it for my team?
You send the itinerary and guest list exactly as you have them today. We handle design, copy and translation.
Whose brand does it carry?
White-label: the invitation ships with your studio's name and palette. Synfonix stays behind the scenes.
What if something changes last minute?
The link never changes. We update times, venues or transfers and every guest sees it instantly.
Let's build one for your next wedding
Send us the weekend outline and we'll come back with a live, personalized experience your couple can share the same week.